FAQ

Frequently Asked Questions

1. Is the BlackTech Eye Massager travel-friendly?

Yes. The device folds down to just 8.26” × 3.34” × 1.18” and weighs only a few ounces, making it easy to stow in a carry on, personal item, or backpack.

2. Can I bring it in my carry-on luggage?

Absolutely. Its 1650 mAh (≈6.1 Wh) battery falls well under the 100 Wh airline limit for lithium ion devices. Simply pack it alongside your electronics in your carry on or personal item.

3. How long does the battery last on a single charge?

You’ll get 2–3 hours of continuous use per full charge. Thanks to its ultra low standby draw, you can enjoy intermittent sessions for up to a week before recharging.

4. What massage and heat functions are included?

  1. 5 Pulse Modes

    • Automatic (air-compress + vibration + music)

    • Vitality (air-compress + vibration + heat + music)

    • Eye-Clear (heat + music)

    • Dynamic (heat + vibration)

    • Sleep (air-compression only)

  2. 42 °C constant hot compress over a large surface area

  3. 3D finger-like acupoint massage with three layers of airbag compression

  4. High-frequency vibration

  5. Built-in music and a 15-minute auto shut-off timer for safe, effective sessions

5. How do I recharge it on the go?

Charge anytime via the included USB-C cable and a standard 5 V/1 A adapter. It’s compatible with most power banks, laptops, and airplane USB ports.

6. What materials and durability features does it have?

Constructed from premium nano-silicone with an adjustable band, it’s anti-corrosion, drop-proof, and built to withstand frequent travel without sacrificing comfort

7. Does it come with a warranty?

Yes every BlackTech Eye Massager includes a 1-year warranty, so you can explore, fly, and unwind with confidence.

8. What if my eye massager won’t power on?

  1. Ensure the device is charged: plug into any USB-C port or power bank for at least 2 hours.

  2. Press and hold the power button for 2–3 seconds until the indicator light turns on.

  3. If it still won’t start, try a different USB-C cable or port.

  4. As a last step, perform a factory reset by holding the power button for 10 seconds then charge and power on again.

Still have questions? Email us anytime at support@driftura.com. We’re here to help you Elevate Every Journey!